Frequently Asked Questions

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Lash Extensions FAQ’s

What Are Eyelash Extensions?


Eyelash extensions are semi-permanent alternative to applying false lashes or Mascara. Applied one lash at a time, lashes are enhanced and extended building volume, length and curl.

What’s the Difference Between Lash

Extensions & Cluster Lashes?


Lash extensions are individual synthetic strands, curled like natural lashes. Cluster lashes are made up of 3-4 strands fanning out from a “bulb” attached to your natural lashes. Cluster lashes are more difficult to blend in with your natural lash line, and they are usually lower quality. 

How Long Do Eyelash Extensions Last?

Eyelash extensions are applied directly on your natural lashes using a specific adhesive so they will fall our with your natural lash cycle every 6-8 weeks. We recommend maintaining your eyelash extensions with a fill in every 2-3 weeks.

Do Eyelash Extensions Damage Your Natural Lashes?

This is a very common question amongst clients. Your lashes will remain healthy and strong if treatment is performed correctly and safely. The technician will use appropriate lengths and diameters based on your natural lashes, apply lashes properly, and follows up with aftercare recommendations. 

Should I cleanse my lashes?

Yes! You are encouraged to cleanse your lashes on a daily basis. It is recommended to avoid water or steam during the first 24 hours to allow the adhesive to fully cure. It is best if you use oil free cleansers and products when caring for your lashes. Having lashes fall out is normal and a sign of a healthy lash cycle

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Brow Tinting / Henna FAQ’s

What is the difference between Henna and brow tint?

Unlike traditional tinting, henna will not only tint your brow hairs, but henna will tint your skin as well. The end result is a sharp brow shape with a filled in powder look.

What is Henna?

Henna is a type of bush that grows in the Middle East and India. Crushed into powder it is used to decorate the skin. The Henna used Otto tint eyebrows is a mixture of 88% natural henna and 12% chemical. (Brow henna is not 100% natural)


Is Henna Brows for Me?


Henna brows can be applied to anyone but  will fade faster on those with oilier skin. 

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Brow Lamination FAQ’s

What is Brow Lamination?

Brow Lamination is designed to reposition the hair to creat the illusion of fuller, thicker and fluffier brows. Recommended every 6-8 weeks, brow lamination creates lift, volume and fullness. Places the hairs into a uniform fullness and definition, eliminating unruly brows.

What does the process of having your brows laminated evolve?

Brow Lamination is a natural keratin infusion for your eyebrows. Infused with essential oils, vitamin B and minerals designed to provide nourishment, anti-oxidants and hydration to each lash. This treatment will straighten, add length and volume setting the brow hair I’m place to create the perfect shape.

Is Brow Lamination Permanent?


Brow lamination is not permanent?

Results typically last up to 6 weeks.

Does the Brow Lamination Treatment involve adding hairs?

No, there are no eyebrow extensions or permanent make up involved. The repositioning of the eyebrow hair is what gives a fuller appearance.

Is Brow Lamination Suitable for me?

Brow lamination works for most eyebrow shapes and styles, from full to sparse, so ideally it is for anyone looking to improve the shape of their brows.

Hands in black gloves hold the manipulator with the microblading needle and draw her hair

Microblading & Powder Brows

What is Microblading?

Eyebrow microblading is known by several names, including microstroking, micropigmentation, feathering, powder brows, and many more. Although the names differ, the procedure is the same. Microblading fills in sparse areas of your brow, which is done using a manual blade, or a machine to deposit pigment into the dermal layer of the skin.

is Microblading Permanent?

Microblading is not permanent. The results form microblading have semi-permanent qualities. First, the pigment used for microblading has an iron oxide base rather than carbon base that is used for permanent cosmetics. Second, Microblading pigment is not implanted into the skin as deep when compared to permanent cosmetic procedures.

Does Microblading Fade?

Microblading tends to fade gradually over time, so a touch up is recommended 12-18 months after the initial Microblading and touch-up session. It is important to note that the pigment will not fade into shades of blue or pink.

How Long Does Microblading Last?

The healed results of Microblading lasts between one and three years. the variation in time is determined by lifestyle, sun exposure, and skin type. Someone with an oiler skin type tends to experience results that fade quicker compared to someone with a drier skin type.

How long does Microblading Take?

The average Microblading appointment last 2-3 hours. Nothing is ever rushed during your during your microblading appointment, because the results are semi-permanent that will be on your face for an extended period of time. We insist on being thorough and taking the time to provide the most natural look possible.

Does Microblading Hurt?

Pain is subjective, however most clients say they experience no discomfort during the Microblading procedure. Numbing agents are used during the service, however you may feel discomfort during the initial 12-24 hours following the procedure.

What Does the Healing Process Look Like?

The color will appear darker throughout the first week. This is because the pigment takes around 7 days to enter the deeper layers of the skin. After 7-10 days, exfoliation takes place. The top layer of the skin peels off, leaving a softer lighter color below. The result leaves you with softer and more natural lines. As the treated area continues to heal, itching may occur. Itching is a sign the skin is healing. The complete healing process typically takes six weeks, after the brows are completely healed a touch appoint follows to touch up any pigment loss during the healing process.

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Lash Lift

What is a Lash Lift?

The lash lift procedure has revolutionized old, inadequate perming techniques. Using silicone pads instead of perm rods, this new technique can lift, straighten or curl your natural lashes to create a brighter, fuller, wide eyed look. This treatment can be combined with tint eliminating the need for mascara.

Does the Lash Lift procedure hurt?

No, the procedure is totally painless. You will have your eyes closed for the entire treatment, and although it may feel strange being about to open your eyes for an extended period of time, it offered you a chance to relax during the procedure.

Is the procedure safe?

Yes. lashes are lifted on to specially shaped lifting pads before products are applied.

How long will a Lash Lift last?

A Lash Lift can last 6-8 weeks but can vary from person to person. There are some situations that may cause the lift to drop/weaken prematurely such as swimming, use of harsh products or heat. if you find that you Lash Lift treatment does not last the full 2 months, you can repeat the treatment after a minimum of 4 weeks.

I wear contact lenses, am i a good candidate for a Lash Lift?

Yes. However we will ask you to remove them temporarily during the treatment as the eyes will be closed tightly.

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Facial Waxing FAQ’s

Why wax?

Waxing is one if the best ways to temporarily remove unwanted hair. It is more effective than shaving because it removes hair from the roots, not just from the skins surface. Over time, hair in waxed areas regrows lighter and more sparse, or not at all.

How long will the results last?

If this is your first waxing experience you can reasonably expect your results to last between 3-6 weeks with minimal growth in the following days and weeks following your appointment depending on how quickly your hair grows.

Does waxing cause hair to regrow thicker?

No. Waxing in fact, is known to actually stop hair growth all together in SOME cases. it is important to keep in mind though that waxing should be used as a temporary hair removal method as the slowing or stopping of hair growth takes may years of consistent waxing.

Is waxing safe for sensitive skin?

When done properly, waxing can be a great benefit to people with sensitive skin. It is much more gentle on the skin than many other methods of hair removal. if you have sensitive skin it is very important to follow the instructions in the pre/post waxing guides.

Who should NOT be waxed?

-Anyone currently taking Accutain or who has taken Accutain at any time within the past 6 months.

-Anyone who has an active Herpes Outbreak.

-Anyone with a sunburn on the area that is being treated.

-Anyone who has had a chemical peel over the treatment are within the past 7 days.

-Anyone who has used any type of Retinol within the past 36 hours over the treatment area.

-Any area of the skin showing signs of trauma, varicose veins, open or active acne lesions, eczema, psoriasis or any type of dermatitis should not be waxed.